Website enquiries

This notice explains how Focus on Recovery Uganda handles information submitted through the enquiry form on www.fore.org.ug.

Information we collect

We collect the name, phone number or email address, selected enquiry area, message, consent choice and a unique enquiry reference. Cloudflare and Brevo may process limited technical and delivery information needed to protect and deliver the enquiry.

Why we use it

We use the information to route the enquiry to the appropriate FORE Uganda team, respond using the contact details supplied, protect the form from abuse, troubleshoot delivery problems and maintain an operational record of the enquiry.

Who receives it

Recovery and care enquiries are routed to [email protected]. General, programme, partnership and employee-assistance enquiries are routed to [email protected]. Authorised FORE personnel and service providers supporting website security and transactional email may process the information only for these purposes.

Retention and protection

FORE retains enquiry information only as long as reasonably necessary for response, follow-up, safeguarding, operational and legal requirements. Access is limited to authorised personnel. Please share only information needed for FORE to respond.

Your choices

You may choose not to use the form and contact FORE by telephone or email. You may also request access, correction or deletion of your enquiry information, subject to applicable legal and safeguarding obligations.

Contact

For privacy questions, email [email protected] or call +256 708 420559.

Emergency notice

This form is not monitored for emergencies. If someone is in immediate danger, contact local emergency services or go to the nearest emergency department.

Effective date: 20 September 2026.